Lakeside Software Introduces Ask SysTrack for AirWatch, Industry’s First Insight Engine for Enterprise Mobility Management
Lakeside Software collaborates with VMware to enable Workspace Analytics Search and Insights for Enterprise Mobility Management
Barcelona, Spain ― October 18, 2016 ―
Today at VMworld 2016 Europe, Lakeside Software, provider of the leading workspace analytics
solution, announced the addition of new AirWatch search and insight capabilities to Ask SysTrack,
the industry’s first workspace analytics insight engine. The Ask SysTrack workspace analytics
insight engine applies relevancy methods to describe, discover, organise and analyse data to
allow for information to be delivered interactively and in the context of the user at timely
“Lakeside Software was first in the industry to develop a workspace analytics insight
engine utilising Watson cognitive services. VMware AirWatch is an Enterprise Mobility Management
leader in the Gartner VMM Magic Quadrant. Together, workspace analytics and enterprise mobility
have evolved from tactical tools to strategic enablers of IT service and support, empowering
organisations to become people-centric,” said Dan Salinas, vice president of Business
Development, Lakeside Software.
“We are committed to innovation in the pursuit of making IT more responsive, agile,
and productive. Our customers and partners rely on us to continue to build innovative
solutions to enable and empower their digital workspace.”
Ask SysTrack for VMware AirWatch is designed to quickly and correctly answer enterprise
mobility questions utilising IBM Watson cognitive services. As organisations embrace
mobility, quick access to contextually relevant user, application, device, and
infrastructure information is a key factor in supportability and management. The
integration of Ask SysTrack with VMware AirWatch help customers quickly gain access
to meaningful information and product features using a simple natural language interface.
- Simply Ask: Just as consumer search applications offer discovery of information without conscious query on behalf of the user, Ask SysTrack for AirWatch creates value for IT business users through a familiar means of proactive search, without having to click through user interface screens and dashboards.
- Bridge The Gap Between Business and EMM: Ask SysTrack brings SysTrack’s rich workspace data and telemetry into easily accessed meaningful analytics and insights. With SysTrack for AirWatch, Lakeside Software and VMware are bridging the gap between IT and the business.
“By combining Lakeside Software’s Ask SysTrack workspace analytics insight
engine with VMware AirWatch, business insights into enterprise mobility data can easily
be surfaced across all groups within an organisation, from the CIO to the help desk. This
provides insightful value towards business decisions about user behaviors and app adoption,
device life expectancy, change control impact and much more to easily be answered using
natural language queries and contextual search. AirWatch continues to grow as a strategic
component of IT, and the ability for our customers to quickly gain access to this valuable
data is essential and enabling IT transformation across the industry,” said Blake
Brannon, vice president of Product Marketing, VMware.
Visit blog.lakesidesoftware.com/entries/introducing-ask-systrack-for-airwatch/ to learn more about SysTrack cognitive technology that simplifies and speeds access to VMware AirWatch data and insights.
VMware is a leader in cloud infrastructure and business mobility. Built on VMware’s
industry-leading virtualisation technology, our solutions deliver a brave new model
of IT that is fluid, instant and more secure. Customers can innovate faster by rapidly
developing, automatically delivering and more safely consuming any application. With
2015 revenues of $6.6 billion, VMware has more than 500,000 customers and 75,000 partners.
The company is headquartered in Silicon Valley with offices throughout the world and
can be found online at www.vmware.com.
About IBM Watson
In January 2014, the Watson Group announced that to advance new cognitive computing
capabilities, IBM was investing $100 million to spur innovation for entrepreneurial
organisations â€“ ranging from start-ups and VC-backed companies to established players â€“
who, like Lakeside Software, are collectively bringing forward a new generation of apps
and solutions infused with Watson’s cognitive computing capabilities.
For more information on IBM Watson, visit ibm.com/watson.
About Lakeside Software
Lakeside Software provides IT organisations worldwide with tools for desktop transformation,
asset optimisation, security, incident resolution, and continuous assessment. SysTrack
workspace analytics enable IT to continuously understand the state and optimise the
performance of EUC environments, both physical and virtual. SysTrack empowers IT to
maximise visibility, minimise costs, automate support, and make evidence-based decisions.
For more information about Lakeside Software, visit www.LakesideSoftware.com.
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Lakeside Software and SysTrack are registered trademarks and/or trademarks of
Lakeside Software, Inc. in the United States and other jurisdictions. All other
trademarks and registered trademarks are property of their respective owners.