Lakeside’s Customer Community: Your Gateway to Unlocking Better Solutions, Together    

In today’s fast-paced IT landscape, having access to the right resources and expertise can make all the difference. That’s why we’re excited to share more about the SysTrack Community—a convenient hub designed to empower SysTrack users with knowledge, collaboration, and support. 

A New Addition to the Customer Gateway  

If you haven’t visited the Customer Gateway recently, we’ve added a dedicated Community Discussion forum. The forum complements our existing resources, including Lakeside Academy, Technical Support, Partner Portal, Documentation, and DEX Packs, creating a comprehensive ecosystem for our users.  

Collaborate, Learn and Support —Together 

The SysTrack Community brings together customers, partners, and team members in a collaborative environment where ideas flow freely. Share your challenges, celebrate successes, and work alongside professionals who understand your goals and obstacles.

This is more than a community — it’s a dedicated team working toward your organization’s success.

Global Expertise at Your Fingertips 

Community members gain exclusive access to our global team of Solutions Advisors—professionals who can provide targeted guidance for your specific needs. Additionally, you’ll connect with fellow SysTrack customers who generously share their expertise and best practices, offering real-world insights you won’t find anywhere else. 

24/7 Self-Serve Support 

Encountering an issue at midnight? No problem. Our community provides round-the-clock access to solutions through our self-serve support resources. Search for implementation questions and find immediate answers without waiting for business hours. It’s support that works on your schedule, not ours. 

Learn from Those Who’ve Been There 

Your peers represent an incredible wealth of knowledge and experience. Through the SysTrack Community, you’ll connect with seasoned professionals eager to share their insights, strategies, and lessons learned. Their experiences become your shortcuts to success, helping you avoid common pitfalls and discover innovative approaches. 

Real-Time Expert Assistance 

When challenges arise, help is just a click away. Whether you’re troubleshooting a technical issue or implementing advanced features, our community provides access to experts who understand your specific challenges and can offer actionable solutions in real time. 

Empowerment Through Self-Service 

Take control of your success with our comprehensive self-service tools. Browse FAQs, explore implementation guides, and tap into expert advice whenever needed. Our community empowers you to find answers independently while knowing support is always available when you need it. 

Build Your Professional Network 

The relationships you form within our community extend beyond technical support. Connect with professionals who share your goals and challenges, expanding your network and creating opportunities for meaningful collaboration. These connections often become the foundation for innovation and professional growth. 

Accelerate Your Expertise 

Why learn everything the hard way? Our community accelerates your professional development by giving you access to collective knowledge and experience. Ask questions, share experiences, and develop new skills with the support of experts who understand your journey. 

Exclusive Resources for Community Members 

When you log into the Community you’ll have access to premium tools, templates, and resources designed to help you implement solutions more efficiently. These exclusive assets represent our commitment to providing exceptional value to our community members. 

Join the Conversation Today 

The SysTrack Community brings together all our customers, partners, and team members to collaborate, share, learn, and succeed. Ask us anything, network with like-minded individuals, sign up for community events, and share your unique insights. 

Ready to tap into the wealth of knowledge from your peers, industry experts, and the SysTrack team? Check out our community today to keep up with the latest Digital Employee Experience trends, increase visibility across your IT estate, and move toward Proactive IT. 

Your success is our priority—and the SysTrack Community is where that success begins.