Press Release

Highlights include SysTrack’s robust data collection, AI-vision, and customer centricity BOSTON, October 15, 2024 – Lakeside Software, the leading IT data intelligence company, has been identified as a Leader by global technology research and advisory firm Information Services Group (ISG) in its 2024 Provider Lens™ evaluation for Future of Work Digital Employee Experience (DEX) Solutions….

BOSTON, August 28, 2024 – Lakeside Software, the leading IT data intelligence company, has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools. The Magic Quadrant evaluated 16 vendors and recognized as a Leader based on its Ability to Execute and Completeness of Vision. “Demand for objective…

This collaboration enhances Lakeside’s AI capabilities designed to improve end-user experience BOSTON, August 6, 2024 – Lakeside Software, a leading IT data intelligence company, has partnered with Microsoft to create innovative solutions for organizations with large, complex IT environments.  Lakeside aggregates and analyzes a vast amount of endpoint and telemetry data and then uses an…

SysTrack is “ideal for customers seeking to drive proactive IT initiatives” and received the highest score possible in data querying, root cause analysis, partner ecosystem and ten other criteria BOSTON, July 30, 2024 — Lakeside Software, the leading IT data intelligence company, has been named a Leader in The Forrester Wave™: End-User Experience Management, Q3…

AI-driven innovation delivers operational improvements and significant ROI to large, global enterprises BOSTON/LONDON July 16, 2024—Lakeside Software, the leading IT data intelligence company, has announced the general availability of its SysTrack Intelligence Package, which adds AI-insights to the company’s unmatched collection and analysis of endpoint data in the end-user monitoring space. The new offering accelerates…

Strategic alignment will revolutionize the employee experience landscape by combining industry-leading telemetry and sentiment data to drive substantial business outcomes. Boston [May 20, 2024] – Lakeside Software, the leading IT data intelligence company, announces a new partnership with Qualtrics, the leader and creator of the experience management (XM) category, designed to revolutionize the employee experience….

The award celebrates technology innovation and delivery excellence BOSTON, May 16, 2024 –  Lakeside Software, the leading IT data intelligence company, announced its recognition as the Technology Company of the Year by the Real Innovation Technology Awards (RITA). This accolade celebrates Lakeside’s dedication to innovation, excellence, and impactful contributions to the technology and enterprise IT…

The company’s impressive results were driven by its innovative AI solutions, technological advancements, and customer acquisitions. BOSTON, April 25, 2024- Lakeside Software, the leading IT data intelligence company, achieved 88 percent year-over-year growth for its first quarter of 2024. More than half of the Q1 contracts were with current customers, expanding their use of Lakeside’s…

New intelligence tools transform enterprise IT with AI that speaks IT Boston [March 18,2024] – Lakeside Software, the leading IT data intelligence company, today announced its Intelligence Package that will combat costly and time-consuming manual and reactive IT challenges that cause critical downtime. With IT expenses soaring and technology disruptions demanding the attention of multiple…

Winners set landmark achievements in innovation, growth, and impact. BOSTON, Jan. 23, 2024 – Lakeside Software, the leading IT data intelligence company, announced today, the winners of its inaugural partner awards. These awards recognize outstanding achievements that fueled innovation and growth and delivered meaningful outcomes for its customers. Lakeside Software enables organizations with large, complex…

Growth in the sector demonstrates demand for complete visibility across financial service IT estates BOSTON, Sept. 12, 2023 — Lakeside Software, a leading data insights company, has achieved remarkable success in the financial services sector by securing more than 25 contracts during the first half of this year. These wins include a significant number of…