Lakeside Software Releases Generative AI-Powered Solutions to Enhance IT Service Delivery

Lakeside Software Releases Generative AI-Powered Solutions to Enhance IT Service Delivery

Lakeside’s unmatched breadth, depth, and history of data fuels industry’s most sophisticated AI to accelerate issue resolution and proactive IT BOSTON, Oct. 16, 2023 — Lakeside Software, the leading IT data intelligence company, unveiled major enhancements to its SysTrack platform today, launching multiple generative AI features to enhance solutions for customers.   The Lakeside SysTrack platform…

Lakeside Software Wins 25 Financial Services Contracts During First Half of 2023

Lakeside Software Wins 25 Financial Services Contracts During First Half of 2023

Growth in the sector demonstrates demand for complete visibility across financial service IT estates BOSTON, Sept. 12, 2023 — Lakeside Software, a leading data insights company, has achieved remarkable success in the financial services sector by securing more than 25 contracts during the first half of this year. These wins include a significant number of…

Lakeside Software Platform Now Available in Microsoft Azure Marketplace

Lakeside Software Platform Now Available in Microsoft Azure Marketplace

Microsoft Azure customers worldwide gain access to SysTrack with the advantage of scalability, reliability, and agility of Azure BOSTON, Sept. 6, 2023 — Lakeside Software, a leader in digital employee experience (DEX) solutions, today announced the latest availability of its SysTrack platform in the Microsoft Azure Marketplace, an online store providing applications and services built…

Lakeside Software Expands Global Presence into Germany, Austria, and Switzerland

Lakeside Software Expands Global Presence into Germany, Austria, and Switzerland

Lakeside names industry veteran Alexander Laubert to serve as director of sales for the DACH region BOSTON, July 25, 2023 — Lakeside Software, a leader in digital employee experience (DEX), announced its expansion into the DACH region, including Germany, Austria, and Switzerland. The company simultaneously announced Alexander Laubert’s appointment to serve as sales director for…

Lakeside Software Launches Velocity Framework to Accelerate Time to Value for Enterprise Clients

Lakeside Software Launches Velocity Framework to Accelerate Time to Value for Enterprise Clients

Innovative Velocity Framework guides organizations through their DEX journey to strategically leverage data, insights from enterprise IT assets BOSTON, June 29, 2023 — Lakeside Software, the leader in digital employee experience (DEX), announced today the launch of the new Lakeside Velocity Framework, which outlines a clear path to quickly realizing proven returns from the Lakeside…

Lakeside Software Delivers Comprehensive Visibility into Bottom-Line Impact of Enterprise IT Health

Lakeside Software Delivers Comprehensive Visibility into Bottom-Line Impact of Enterprise IT Health

IT leaders gain single view of organization’s cost of downtime, latency, and technology issues with Lakeside’s Executive Insights dashboard BOSTON, March 28, 2023 — Lakeside Software today launched a new feature within its Executive Insights dashboard that calculates the monetary impact of an organization’s IT health. Building on the current dashboard, IT leaders now have…

Lakeside Software Achieves Internationally Recognized ISO 27001 Certification, SOC 2 Type II Compliance

Lakeside Software Achieves Internationally Recognized ISO 27001 Certification, SOC 2 Type II Compliance

Milestone achievements continue its longstanding commitment to delivering world-class security standards BOSTON, March 14, 2023 — Lakeside Software, the leader in digital employee experience (DEX), announced today that it has achieved ISO 27001 certification for its information security management system and SOC 2 Type II compliance for the cloud edition of its platform: the Digital…

Enhanced Lakeside Platform Amplifies Proactive IT Support, Delivers Comprehensive View of Enterprise IT Health

Enhanced Lakeside Platform Amplifies Proactive IT Support, Delivers Comprehensive View of Enterprise IT Health

Proactive alerts detect IT issues before they escalate and redesigned Executive Insights application delivers dashboard view of IT health BOSTON, January 31, 2023 — Lakeside Software™ announced its latest technology advances designed to improve proactive IT management and the visibility of IT health. A leader in digital employee experience (DEX), Lakeside developed innovative proactive alerts…

Lakeside Named a Leader in the 2022 IDC MarketScape for European End-User Experience Management

Lakeside Named a Leader in the 2022 IDC MarketScape for European End-User Experience Management

Lakeside’s industry-leading DEM platform is recognized for driving holistic business intelligence and automating digital workplace ops BOSTON, December 7, 2022 — Lakeside Software, the leader in enterprise-class digital experience management (DEM) software, has been named a Leader in the newly released 2022 IDC MarketScape for European End-User Experience Management report. Lakeside excels in overall capabilities…

Lakeside Makes Major Advancement in Web Application Analytics Capabilities

Lakeside Makes Major Advancement in Web Application Analytics Capabilities

Latest Digital Experience Cloud release delivers industry’s most intuitive and complete application performance interface for enterprise IT teams BOSTON, September 26, 2022 — Lakeside Software, the leader in digital experience management (DEM), has announced a significant improvement in its application analysis capabilities. IT teams will now have an even greater ability to manage and troubleshoot issues for…

Lakeside Research Confirms Enterprise Investment in DEX Reduces Employee Downtime and Attrition

Lakeside Research Confirms Enterprise Investment in DEX Reduces Employee Downtime and Attrition

Employees from organizations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers BOSTON, September  20, 2022 — Lakeside Software, a leader in digital experience management (DEM), has published new research linking organizations’ ability to deliver an optimal digital experience for their employees with overall business success….

Lakeside Software Expands Leadership Team with Appointment of Tyler Winkler as Chief Commercial Officer

Lakeside Software Expands Leadership Team with Appointment of Tyler Winkler as Chief Commercial Officer

New role will drive revenue and market share growth through customer and partner expansion BOSTON, September, 8, 2022 — Lakeside Software, the leader in digital experience management, announced today that Tyler Winkler has joined the company as chief commercial officer. In this new role, Winkler will oversee a global team of executive leaders and drive…