Thank You for Making Lakeside Software a DEX Leader in the Gartner® Magic Quadrant™

Gartner named Lakeside Software in the first-ever Gartner Magic Quadrant for Digital Employee Experience Management Tools. to us, this recognition as a DEX Magic Quadrant Leader is evidence of the dedication and trust of our customers, partners, and the market at large. We want to take this opportunity to extend our heartfelt thanks to each of you for choosing Lakeside and helping us with the next phase in our journey!

We believe, this recognition, underscores Lakeside’s continued innovation.

A DEX Leader

Lakeside is the original DEX provider. In 1998, Lakeside debuted tools that helped Citrix administrators improve the experience of thousands of users in shared environments. A few years later, we did the same for Microsoft, VMWare, and other desktop delivery vendors, improving the lives of countless users over decades.

Dedicated to ongoing innovation, the solutions we created eventually evolved into the DEX market. Along the way, Lakeside introduced and advanced nearly every feature that defines DEX today. Many of these capabilities have been recognized in major industry awards and patents, including The Technology Company of the Year by Real Innovation Technology Awards, and several patents for expanding data collection from different types of devices.

But Lakeside isn’t done leading. This year, we introduced industry-changing capabilities, including:

• Machine learning (ML) models that find anomalies in desktop performance, enabling IT to proactively address them before a widespread outbreak disrupts the business.
• Generative AI tools that assist the help desk in remediating problems quickly.
• Advanced natural language processing that broadens the DEX user community to non-technical staffers.
• Data-driven kiosk management, which will significantly increase the impact of DEX solutions to customer-facing devices such as airport and hotel check-in stations, point-of-sale devices, and digital informational kiosks/displays worldwide.

A Sincere Thank You for Helping Us in this Recognition as a DEX Magic Quadrant Leader

None of this would have been possible without the unwavering support of our customers and partners. Your feedback, trust, and collaboration drive us to continually innovate and improve. As we look to the future, we are excited about the opportunities ahead and remain committed to transforming the digital workplace for the better, in turn fueling business growth.

Thank you for being a part of the Lakeside Software story. Together, we are shaping the future of work.

Learn More

When selecting a DEX vendor, you can turn to the Gartner Magic Quadrant for Digital Employee Experience Management Tools report for helping you make an informed decision about which solution best fits the needs of your organization. Want a detailed look at how Lakeside is recognized in the report? Download this complimentary copy.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
 
Gartner, Magic Quadrant for Digital Employee Experience Management Tools, 26 August 2024, Dan Wilson, Tom Cipolla, Stuart Downes, Autumn Stanish, Lina Al Dana.

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