Digital Experience Monitoring for Optimal End-User Productivity

Organizations undergoing digital transformation need IT’s support. To be successful, IT must transform alongside the organization in order to address evolving consumer needs and better align IT actions with organizational goals.

Digital experience monitoring (DEM) is an emerging practice that gives IT visibility into the factors that influence end-user experience. With this perspective, IT can take strategic actions to improve end users’ ability to be productive with technology.

In this white paper, you will learn:

• How DEM solutions differ from other technologies, such as application performance monitoring (APM)
• What data sources are required for a well-rounded DEM strategy
• Five key use cases that IT can implement with DEM