Your Employees Are Home, Now What? | Ongoing Remote Monitoring and Management

With thousands of people now working from home for the first time due to the coronavirus, many IT teams are under immense pressure to keep the business running. Here’s how remote work performance monitoring can help.

With thousands of people now working from home for the first time due to the coronavirus, many IT teams are under immense pressure to keep the business running. In addition to providing the right tools for remote work, ongoing performance monitoring and end-user experience analysis will be essential for enabling productivity.

Here’s a summary of what we’ll cover in this post:

1. Considerations for remote monitoring and management
2. Benefits of using a cloud-hosted solution to support remote workers
3. An overview of the SysTrack Remote Work Performance Monitoring Kit
4. Other ways SysTrack can help support your remote workforce
5. How to get started with a free trial of SysTrack

Last week, Lakeside announced free access to our digital experience monitoring solution, SysTrack, to aid organizations planning for a large-scale shift to work-from-home. However, with the pace of the virus’s progression, we recognize that many organizations have already been forced to make this shift, ready or not.

So, it’s time to focus on what comes next. And for IT that means adapting tools and processes to support employees’ technology needs through these unprecedented times.

To help, Lakeside has released additional dashboards and training materials to support those leveraging our free trial or existing SysTrack instances. For those currently using the free Remote Work Planning offer, this content will automatically appear in a new tab within your tenant. Existing customers can download the Remote Work Performance Monitoring Kit within SysTrack Kits. These dashboards highlight which areas of SysTrack contain information relevant to supporting remote workers and provide high-level analysis for immediate insight.

We recently held a webinar covering how to use these new resources. The recording is available below for on-demand viewing.