DEX Visibility

See the hidden issues and smartest fixes to make the biggest impact in end user experience

goal

Identify the most impactful areas to improve digital employee experience (DEX), using the industry’s best data to provide complete visibility across the IT estate

Data-Driven DEX Insights

With the barrage of IT support tickets, how do you know what to fix first or what will have the most impact on DEX? By monitoring the overall health of an estate and related end-user productivity impacts, you can identify the greatest impacts within an environment to prioritize and focus remediation techniques on those areas.

Outcomes

Increased User Efficiency
Reduced User Impacts
Improved knowledge of the health of the estate with greater visibility into what affects the end-user experience

Did you know?

SysTrack collects over 10,000 datapoints every 15 seconds from every endpoint device in an IT estate. Building off this massive amount of data, organizations can customize DEX visibility scores, categories and thresholds to be specific to their business needs.

Remediation with SysTrack’s Health Score and Automations

Identified and remediated 1,400 systems with an average CPU utilization of 95%
Discovered excessive memory paging and CPU throttling from a OneDrive.exe file consuming more than 1 GB of memory
Upgraded memory and reduced page fault rate through SysTrack automation